Energi Campers South Africa information
Started in 1991 in Durban, the supplier has grown from strength to strength, and are now situated close to Johannesburg International Airport, in Cape Town and in Windhoek, Namibia.
The supplier is a family operated rental company specializing in only motorhome rental for the individual as well as for group tours.
This means that the supplier can concentrate only on one type of leisure vehicle (a motorhome), and all the suppliers resources are therefore used to present a top quality product at affordable rates.
The supplier know motorhomes, and also know that travelling by motorhome is the best way to enjoy and experience Africa with all its wide open spaces and natural beauty. The supplier has four models to choose from. They range from the three berth Nissan Discoverer 2, the Mercedes-Benz Discoverer 5, to the new and very spacious Iveco Discoverer 4. Whatever your needs, the supplier is sure to have a motorhome that is suited for you.
Advantages of Booking with the supplier
Optimal camper rental for Southern Africa.
Personal approach.
Practical and comfortable rental units, no older than 2004.
Efficient service and client satisfaction.
Very competitive pricing.
Dynamic and modern company policies and structures.
7-day 24-hour standby.
Adapting to changes in customer preferences and demands.
Rental
The supplier currently has 100 + vehicles in the their fleet.
No vehicle is older than 2004 - the only South African camper rental company to make this claim
Camper models to choose from are the Iveco-based Discoverer 4, the Nissan Patrol-based Discoverer X 4x4 and the Iveco-based Discoverer 6 and the 2-sleeper Mercedes- based Discoverer Deluxe.
Energi Campers South Africa Rental Terms
Upon confirmation of this booking a non-refundable deposit will be taken from your nominated credit. This will secure your booking. In addition to this, the following terms and conditions apply:
1. Hire of camper
(a) Leisure Enterprises SA (the owner) hires to the customer this vehicle in terms of these general conditions of hire.
2. Deposit and hire charges
(a) The customer shall give to the owner a deposit slip. This is not returned to them after the rental and will be kept for a further 3 months after the end of the hire period for traffic fines and unreported accidents.
(b) The hire charges, at the rates signed for, are payable in advance unless otherwise arranged.
(c) The customer shall pay for any damaged item that belongs to the owner when an excess applies.
3. Period
(a) The initial period for which the Camper is hired shall be stated on the contract.
(b) The hire period shall commence when the customer takes delivery of the Camper, and shall end when the owner accepts the return of the camper.
4. Camper in good order & Conditions
(a) The camper shall be deemed to be in good order and repair and fit for the purposes for which it is intended when delivered to the customer, unless the customer notifies the owner of any defects immediately on taking delivery of said camper,
(b) The owner shall, in its sole discretion decide whether the camper is defective or unfit for the purpose for which it is intended, and shall be entitled to terminate this agreement and refund the deposit and any hire charge paid, or shall replace the defective camper.
5. Breakdowns and Repairs
(a) The customer shall, maintain the camper and its belongings, in good running order and repair to the standards required by the owner until the camper is returned to the owner.
(b) All campers are current models, but minor problems can always arise. Minor repairs done while travelling by the customer could be reimbursed on presentation of a receipt on return. The customer shall immediately notify the
owner of any breakdown. The owner shall be entitled to repair or replace the camper at his cost, unless the owner in its sole discretion, determines that the breakdown is due to improper use of or failure to service and maintain the said
camper, in which event the customer shall on demand, reimburse the owner with all costs incurred as a result of the breakdown.
(c) The customer shall return the camper in a clean state and in good order and repair, fair wear and tear excepted. In the event of the camper or any of its belongings being lost destroyed or damaged as a result of any cause prior to
the return of the camper, the customer shall be liable to make good the replacement cost thereof and hire charges continue until the customer has paid for or replaced the lost camper and/or its belongings.
(d) Bobo Campers must be allowed a realistic time frame to attend to any breakdown or problem before any lost time claim can be successful. As a rule of thumb 24 hours should be sufficient to solve a problem before claims can be
submitted. Air conditioner and fridge failures can take longer depending on the country in which customer drives.
Repairs ( for discoverer X and DJ)
Repairs of up to R1200 may be undertaken without authorization and will be reimbursed upon presentation of receipts depending on the chosen CDW option. When over R1200 we need to be contacted for authorization.
6. Use of camper
(a) The customer acknowledges that he is aware of the purpose for which the vehicle was designed, as well as all safety and maintenance procedures which are required of the vehicle by any lawful authority, and shall only use the vehicle for such purpose, and shall comply with all such safety and maintenance procedures. The customer shall be liable to and hereby indemnifies the owner for all damage or loss suffered by the owner should the vehicle be used for any other purpose, or should the customer fail to comply with any required safety and maintenance procedures.
(b) The customer shall use the camper at its own risk. The customer shall have no claim of any nature against the owner of the vehicle, for any loss suffered or damages sustained by the customer arising from any cause, including, without any limitation, the use of the camper and provisions thereof. We also do not take responsibility from damages arising out of fast speeds and long distances driven on the washboard roads in Namibia. Damages caused by Vis Major e.g. flash floods, lightning strikes and storm damages are not covered by our insurance waivers.
7. Access
(a) The customer shall, at all times, be fully responsible for the camper prior to the return thereof, and shall return it to the owner at the expiry of the hire period or on cancellation of the agreement.
(b) The owner shall at all reasonable times be entitled to have access to the camper, for the purpose of inspecting or
repairing the vehicle.
8. General
(a) We, the owners, will be responsible for hotel or other accommodation due to the immobilisation of the vehicle for reasons beyond the fault of the driver, and will make refunds for time lost while the vehicle is being repaired, at our sole discretion.
(b) The customer is liable for all traffic offences incurred whilst the vehicle is on hire.
(c) Refrigerators,stoves, air conditioners and microwave are checked by the owner and the client before every rental, consequently we do not accept liability for any possible malfunction of these units during the rental period.
(d) The vehicle must be returned by no later than 4 pm on the last day of hire or an extra day could be charged.
OTHER IMPORTANT INFORMATION
Permitted area of travel (for Discoverer 4,6 and Fun models)
All campers are allowed to travel on any properly tarred surface. Good smooth sand roads (non-corrugated) are also permitted. There are areas however that are not suitable for driving with a camper. These are: the Swartberg Pass (SA), the Sani Pass (SA), Kalahari Gemsbok Park (also called Kgalagadi Transfrontier Park), The road to the Sentech Towers in Marakele Park (SA), Baviaanskloof Pass (SA), all of Mozambique, all of Malawi, all of Angola, Zambia further than Livingstone, 4x4 trails, the Skeleton Coast Park (Namibia), the short road from Hobas to the Viewpoint (Fish River Canyon), Van Zyl's Pass (Namibia), any sand dune, Sandwich Harbour (Namibia), the entire Kaokoland (Namibia), the Okavango Delta (Botswana), narrow and steep single lane mountain passes and any road in South Africa, Swaziland, Lesotho, Botswana and Namibia that do not adhere to the condition of roads as mentioned above. Travelling in Zimbabwe is not recommended, since items like fuel or food are currently not always vailable. We also do not take responsibility for ANY damages arising out of fast speeds and long distance driving on the washboard roads (especially D-roads) in Namibia. These include all air conditioners, radiators, tyres and shocks.
Permitted areas of travel (for the Discoverer X and DJ)
Vehicles may be taken into South Africa's neighbouring states but are not allowed into Angola, Democratic Republic of Congo, Tanzania or Malawi. Driving on 4x4 Tracks that require an entrance fee or club membership are also not allowed.
All insurance cover is void if vehicles enter these prohibited areas and will result in a breach of contract. The 4x4 is used for driving terrain that is usually inaccessible with a normal two-wheel drive vehicle. Dangerous and irresponsible manoeuvres to test the abilities of the camper to the limit are not allowed under any circumstances as they are dangerous.
Towing costs up until inside the border of South Africa is for the costs of the customer.
Bobo Campers reserves the right, at its sole discretion, to restrict vehicle movements in certain areas due to adverse road or weather conditions, political situations or any other reason.
Any driving on sand dunes and the Van Zyl's Pass in Namibia is not allowed. Remember that you should never test the abilities of the Discoverer X and DJ to the fullest, and that you will be liable for the full insurance excess if accidents, mechanical damage or roll-overs happen here. Please ensure that the departure, approach and roll angles are observed as in the info manual of the Discoverer X and DJ. These must never be exceeded under any circumstance. Always check water depth by walking into the water that you wish to cross. Knee-depth is maximum.
Vehicle substitution
We reserve the right to substitute under special circumstances the desired vehicle with an equal or better vehicle without prior notice before the start of any rental period.
If a vehicle needs to be substituted because of an accident or mechanical problems, and the hirer refuses to accept a replacement vehicle as stipulated above, the hirer is seen to terminate the contract, and no reimbursements will
apply.
Vehicle substitution costs because of an accident or mechanical failure resulting in non-drivable caused by own fault or negligence, water damages or Vis Major damages (floods, strong winds, storms or lightning) will be for the hirers' account.
Driving distances can be great and Bobo Campers must be given a realistic time to cover a distance before lost holiday time becomes a factor for a claim submission. Non-essential items like air conditioners can take longer (up to
two days) to be repaired, depending on the country or area the customer is travelling in. As a general rule Bobo Campers has 24 hours to its disposal to solve a problem before lost-time compensation becomes applicable. In other
countries like Namibia, Botswana or Zambia, a more realistic time is sometimes needed.
Change of requested vehicle
Bobo Campers reserves the right to substitute a comparable or superior vehicle should the requested vehicle not be available due to unforeseen circumstances. This shall not constitute a breach of contract and does not entitle the hirer to any refund.
Accidents
By law all accidents must be reported to Bobo Campers and the local Police within 24 hrs.
Failing to report accidents voids all insurance cover and the hirer becomes fully liable for all cost.
If the rental vehicle is involved in an accident or Vis Major incidents and is not drivable, a replacement vehicle, if available, may be collected from the closest branch.
If the hirer requires a replacement vehicle to be delivered, then these charges will be for the hirer's account. None of the excess reduction options cover this process.
The hirer is responsible for the full recovery (e.g. towing) of the damaged vehicle to the original rental depot.
Should there be no replacement vehicle available, no refund for lost rental days will be considered.
If the hirer is unable or unwilling to take a replacement vehicle, no refunds for early termination of the contract will apply.
No refund of rental days lost will be considered during the period in which a replacement vehicle is being organized.
Should the hirer continue with a replacement vehicle then a new rental contract and insurance conditions will apply.
Personal injury and belongings
Personal injury and belongings are not covered by our insurance. The client is therefore responsible to obtain his or her own travel insurance in advance.
Insurance CDW (Collision Damage Waiver) for the Discoverer 4,6 and Fun
Basic excess is applicable on all vehicles involved in a collision or accident – this is R41 000. This is included in the rental contract. If this option is taken, the hirer is liable for the first R41 000 damage to a vehicle or third party vehicle / property. This excess can be paid by cash or credit card (a manual imprint of the credit card will be taken and the amount will have to be authorised by the bank). Taking the following options can reduce this excess:
CDW midi is from 3 days onwards. This daily fee reduces the excess to R18000
CDW maxi is from 8 days onwards. This reduces the excess to Nil.
Insurance options Discoverer X and DJ
The maximum risk on the Discoverer X for the customer is R52 000. For the Discoverer DJ this is R41000. This is included in the rental contract. If this option is taken, the hirer is liable for the first R52 000 damage to a vehicle or third party vehicle / property. The excess can be paid by cash or credit card (a manual imprint of the credit card will be taken and the amount will have to be authorized by the bank).
Collision Damage Waiver (CDW) option Discoverer X:
We offer 2 insurance excess reduction options. To reduce the R52000 excess one of the following options can be chosen:
CDW midi is from 3 days onwards. This daily fee reduces the excess to R18000
CDW maxi is from 8 days onwards. This reduces the excess to Nil.
Collision Damage Waiver (CDW) option Discoverer DJ:
We offer 2 insurance excess reduction options. To reduce the R41000 excess one of the following options can be chosen:
CDW midi is from 3 days onwards. This daily fee reduces the excess to R18000
CDW maxi is from 8 days onwards. This reduces the excess to Nil.
CDW Exclusions:
The hirer will be fully liable for any damage to the Bobo Campers vehicle or third party vehicle or property (CDW is cancelled and maximum damage is payable by the customer) if:
The terms of the rental contract are breached.
Damage to the vehicle is caused by careless or reckless driving.
Damages caused by flash floods, lightning strikes, hard winds, sand storms, tree damages and/or hail (Act of God - Vis Major).
Driving on any 4x4 man-made track that requires an entrance fee.
Damage to the vehicle caused by incorrect use of the clutch or handbrake.
Damages to the drive shafts due to pot holes or any other obstacle.
Incorrect use of differential loads and/or transfer cases e.g. driving in low range on normal roads or engaging low range while driving.
Driving under the influence of drugs or alcohol.
Driving on restricted roads / areas.
Water submersion or salt-water damages are caused. Always walk through the water first before crossing.
Any roll-over damages of any kind – no matter at what speed or how it happened.
Failure to switch off the engine when dashboard lights indicate a major problem e.g. oil light, radiator water temperature gauge.
You are responsible for the following damages under all circumstances with no CDW waiver applicable:
Engine damages due to negligence or abuse (failed to respond to dashboard warning lights).
Clutch failure due to driver abuse.
Any water damage due to water entering the engine.
Gearbox damage due to abuse or wrongful use.
Roll-over damages of any kind – whether speed or steep tracks related.
Vis Major (Act of God) incidents like floods, storms, hail storms, tree damages, lightning strikes and flood damages.
Towing costs for all above damages.
Driving in the dark, speeding and driving on the wrong side of the road often causes accidents by the hirer. Never drive faster than 100 km/h on tarred roads and maximum 60 km/h on smooth sand roads.
Explanation of gearing terms (for "do and don't" below)
2H = 2wheel high gearing. Normal rear-wheel drive. Use this with normal driving on tarred roads and dry sand roads.
Never drive faster than 100 km/h. This mode is used 95% of the time.
4H = 4wheel high gearing. Normal 4-wheel drive. Use this on muddy and slippery sand roads. Never drive faster than 60km/h. This should be enough to travel on most difficult terrain.
4L = 4wheel low gearing. 4-wheel drive for very extreme roads. Slow speeds. Short gears. Use this to navigate difficult and poor terrain whereby you cannot travel more than 30km/h. It is very rarely necessary to engage into low
gearing mode.
The following was written by a customer about some people driving with 4x4 vehicles and getting into trouble: "When we had a chat with a few local guys in Botswana they told us about their experience. Last year three4x4 cars arrived with overheated engines. They had been driving some few 100 kms with the car in 4x4 and low gearing. Many times they have to rescue people stuck in water or mud. People take risks they shouldn’t . They do not check the depth of waterholes. They do not know where they are and are driving off the track. Entering waterholes with high speed might cause problems. Botswana has beautiful nature reserves like Chobe, Moremi, Okavango Delta, Central
Kalahari and Makgadikgadi etc. however those areas have different track conditions that differ with each season. For example Moremi and certain tracks in Chobe can be flooded during the rainy season. If people plan their holidays
without awareness of these conditions they might get stuck easily. It is advisable to check the local conditions as they differ a lot. Most problems happen during the rainy season. Makgadikgadi for instance is then very muddy and difficult to drive."
Do
- Check tyre pressure every day - 3.0 Bar front, 3.5 Bar rear for the Discoverer X and 2 Bar front and 2.5 Bar rear for the Discoverer DJ. Screw back valve caps.
- Check radiator water every day - MAKE SURE YOU SCREW THE CAP BACK RIGHT, otherwise cooling fluid can escape resulting in engine failure.
- Always drive in 2H on normal tarred roads or dry sand roads.
- Please make sure that you LOCK the front hubs manually when selecting 4H or 4L.
- Come to a complete stop when selecting 4H or 4L - never while driving.
- Do not forget to select "FREE" on the front hubs when driving normally in 2H – Discoverer X.
- When the motorhome is towed or winched, FREE must be selected, and both gear selectors must be set to N (neutral).
- Ensure that the pop-up roof is retracted, securely fastened and no canvas is visible form the outside.
- When attempting to cross water, first walk through the water. If you cannot walk through the water or the current is too strong for you to remain upright, you cannot pass with the motorhome. If you cannot walk through, the motorhome will not drive through either. Test water level with a stick. Knee deep is maximum depth. The person testing the water level must remain at the other side of the crossing while the driver crosses the water alone without
wearing a seat belt. Drive very slowly. Do not let the engine stop and ensure no water enters the air filter intake.
- Clean the front green bush net regularly (when fitted) to ensure unrestricted air flow to the radiator.
Don't
- Never test the roll ability of the camper. You will not be covered by any insurance when the camper rolls onto its side. You will be responsible for the full towing and repair costs should this happen. Death or serious injury can occur if this warning is not adhered to. Be responsible.
- Never test the departure and approach angles to the fullest. If your approach angle is too steep for the front of the camper, do not attempt to continue driving. Death or serious injury can occur if this warning is not adhered to. Be responsible.
- Never drive in 4H or 4L on tarred roads and make sure that both front hubs are set on "FREE" on tarred roads. This is applicable for the Discoverer X only.
- Never drive faster than 100km/h under any circumstances in 2H. Never more than 60km/h in 4H. In 4L your maximum speed must be no more than 30km/h.
- Never select 4L or 4H while driving. Come to a complete stop first.
- Never force the gear lever into a gear. Release the clutch and repeat the action. Gears always select easily. If not, repeat the entire gear shift sequence.
- Always make sure that no real sharp turns are attempted while driving in very thick, loose sand or mud. This can cause you to get stuck since the front wheels push more sand.
- When attempting to make a turn-around in thick loose sand or mud, make sure your vehicle's front wheels are nice and straight before you start moving forward or backwards and then start turning slowly to continue and finish your
turning circle.
- Always avoid spinning your wheels because this can cause you to get stuck, especially in really thick sand or mud. Stop, Select Neutral and pull away very slowly in first gear.
- Never attempt to drive through narrow roads. Damage to the sides and rear view mirrors can occur. Also check for low tree branches that can damage the roof structure.
- No passengers are allowed in the rear living unit while driving.
- Never drive with your foot on the clutch. Clutch failure due to abuse (independent report will be compiled) will be for your account as well as the towing costs which can be very high (up to R15 per km). When stuck in mud, never slip the clutch to drive away.
- When driving in 4L mode, and going down a steep hill at a slow pace, you must never use the clutch. Let the engine compression take you slowly down the slope. This is the safest and only way to navigate without losing control of the vehicle. Always stay in a low gear. (1st or 2nd). Engine compression must be used to go downhill at 1-2 km/h.
- Do not wear seat belts when driving slowly through water and keep your windows open to escape the cabin in an emergency. Try keeping the exhaust above the water level.
Hirer responsibilities
The hirer is liable for the vehicle for the full period of the reservation and for the maintenance of the vehicle during the rental period.
You are expected to check the following every 1000 km: Water levels, oil levels, tyre pressure and battery water.
You are responsible for the following damages under all circumstances with no CDW waiver applicable:
Engine damages due to negligence or abuse (failed to respond to dashboard warning lights).
Clutch and/or drive shaft failures due to driver abuse or adverse road conditions.
Water damage due to water entering the engine.
Gearbox and/or drive shaft damage due to abuse or wrongful use or driving through pot holes.
Roll-over damages of any kind – whether speed, poor road conditions or steep tracks related.
Vis Major incidents like storm, hail, lightning strikes, strong winds and flood damages.
Towing costs for all above damages to the drop-off depot.
Drivers license and age
Minimum age of driver 21 years for Vehicles other than Discover X and DJ, for which Drivers must be 23 years or older. Valid international drivers license to be submitted.
Cancellation Costs
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
93 days before departure: 10% of all costs
63 days before departure: 25% of all costs
33 days before departure: 50% of all costs
10 days or no show: 100% of total costs
We strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
Parking / speeding traffic offences
Bobo Campers reserves the right to charge the hirer for any speeding or parking fines, associated administration costs and / or accidents including third party vehicle / property damage not reported on the return of the vehicle.
Currency fluctuations
All credit card transactions are conducted in South African Rand (ZAR). Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. If a credit card is presented as payment, the credit card holder will be jointly and severally liable as a customer.
Driving licence
Please note if you have a foreign drivers licence you are required to produce both your national drivers licence as well as a international drivers licence.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
